Supplier policy

ASENSE QUALITY POLICY WITH ITS SUPPLIERS

Incident log

• Incident: Any issue affecting a contracted order or purchase, with a minor or slight impact on production activity, is considered an incident.
• ASENSE will record any incident, whether it is related to the delivery period (delay), condition of the product or packaging, or similar.
• If more than 5 incidents accumulate over the course of a calendar year, the Quality Department will analyze whether it is appropriate to open a Non-Conformity as a supplier.

Non-conformity (NC)

• NC: Any incident or issue affecting a contracted order or purchase, with a medium or severe impact on production activity and a negative effect on ASENSE’s business.
• Quality will notify you of the opening of the Non-Conformity, sending you a form that must be completed to resolve the NC.
• If no response is received within 7 calendar days, Quality will consider excluding you from its list of validated suppliers.
• If you accumulate more than 5 NCs over the course of a calendar year, the Quality Department will analyze whether it is appropriate to exclude you from its list of validated suppliers.

Request for additional quality documentation

Depending on the type of purchase or the characteristics of your services and products, Quality may require additional documentation and quality certificates.

Contact points

• Suppliers wishing to join the ASENSE supplier network: info@asensenova.com
• Quality issues: quality@asense.com

At ASENSE, we value our relationship with all of our suppliers and are constantly working to improve our relationships with them.

Signed: ASENSE Quality Department

December 6, 2022

If you enjoyed our supplier policy page, you might also like to read our quality policy.

If you’d like to learn more about our Supplier Policy, you can contact us through our contact page or via this link.